🛑 No Refunds. No Returns. No Exchanges.
Due to the consumable and personal nature of our products, all sales are final. This policy ensures that every product we ship is untouched, uncompromised, and safe for all customers.
This applies to all product categories, including but not limited to:
Protein powders & supplements
Health & wellness accessories
Promotional or sale items
🎯 Why This Policy?
Hygiene & Safety: Once a product leaves our facility, we cannot guarantee it hasn’t been tampered with.
Product Integrity: We aim to deliver only 100% fresh and authentic supplements.
Customer Trust: You receive products that haven’t been handled or returned by others.
📦 Shipping Policy
We process and dispatch all orders within 24–48 hours (excluding weekends and public holidays). Shipping times may vary depending on your location and the delivery partner.
Delivery Time: Usually 3–7 business days within India, depending on the pin code.
Order Tracking: Once shipped, you will receive an email or SMS with your tracking number.
Delivery Delays: While we strive to deliver on time, delays caused by courier services, weather conditions, or other unforeseen circumstances are beyond our control.
Incorrect Address: Please ensure your delivery address and contact details are accurate. Elite Proteins is not responsible for failed deliveries due to incorrect or incomplete information.
Shipping Charges: Any applicable shipping fees will be displayed at checkout before you complete your order.
💥 Damaged or Defective Products
While we do not offer returns or refunds, we stand by the quality of our packaging and delivery.
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photo evidence.
We will evaluate the issue and, if approved, offer a replacement of the same product. Replaced order will be delivered within 10 days.
📩 Email: eliteproteins00@gmail.com
📍 Or visit our Contact Us page for assistance.
🚫 Non-Eligible Situations Include:
Change of mind after purchase
Opened or used products
Items ordered by mistake
Delayed deliveries due to courier or logistics issues
💡 Before You Purchase:
We encourage customers to carefully read product descriptions, check ingredients, and consult with a healthcare professional if needed before making a purchase decision.
🔐 Shop With Confidence
Though we don’t offer refunds or returns, we ensure:
✅ Premium product quality
✅ Sealed, hygienically packed items
✅ Responsive customer support
✅ Transparent shipping policies
💬 Still Have Questions?
We’re here to support your wellness journey. For any concerns regarding your order, reach out to our team:
📩 Email: eliteproteins00@gmail.com
📞 Phone: +91 7065126702